Helping Hands Unlimited Privacy Policy

Effective Date: November 1, 2025

Helping Hands Unlimited (“HHU,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.helpinghandsunlimited.org or interact with us through email, social media, online donations, or other digital services.

1. Information We Collect

We collect the following types of information:

A. Personal Information You Provide

When you:

  • Make a donation

  • Subscribe to our newsletter

  • Complete a volunteer or contact form

  • Register for an event or mission trip

  • Communicate with us directly

We may collect:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment or donation details (processed securely by third-party providers)

  • Any additional information you choose to share

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type

  • Date and time of visit

  • Pages visited

  • Device type and operating system

  • Referring website or link

We use cookies and analytics tools (such as Google Analytics) to improve website performance and understand how visitors engage with our content.

2. How We Use Your Information

We use your information to:

  • Process donations and send receipts

  • Communicate updates, stories, and prayer needs

  • Respond to inquiries and requests

  • Manage volunteer and partner relationships

  • Improve our website, programs, and outreach

  • Comply with applicable laws and regulations

We do not sell or rent your personal information to anyone.

3. Donation and Payment Processing

Donations made through our website are securely processed by trusted third-party providers such as PayPal, Stripe, or similar platforms. HHU does not store your credit card or banking information.

Please refer to the payment processor’s own privacy policy for details on how they handle your data.

4. Email Communications

If you sign up for updates, newsletters, or prayer requests, you may receive occasional emails from HHU. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.

5. Sharing Information

We may share limited information with:

  • Service providers (e.g., website hosting, email delivery, payment processors)

  • Mission or program partners, when necessary to fulfill your request (e.g., trip applications or sponsorships)

  • Legal authorities, only if required by law

All third parties are required to protect your data and use it only for the purpose of providing contracted services.

6. Data Security

We take appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers, encryption where applicable, and restricted access to personal data.

However, no internet transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and receive a copy of your data

  • Request correction or deletion

  • Withdraw consent for communications

  • Restrict or object to certain data processing

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Helping Hands Unlimited does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that a child has provided personal data without parental consent, we will delete it promptly.

9. External Links

Our website may contain links to external sites, including partners, sponsors, or affiliated ministries. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of this page. Continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to update your information, please contact us:

Helping Hands Unlimited
P.O. Box 111
Albany, IN 47320-0111
📞 (765) 730-6007
📧 rod@helpinghandsunlimited.org
🌐 www.helpinghandsunlimited.org